Política de envío

📄 DIGITAL PATTERNS SHIPPING POLICY

This shop offers digital crochet patterns.

No physical items will be shipped.

After purchase, your files will be available for instant download from your account and through the download link provided after checkout.

If you experience any issues accessing your files, please contact me and I will be happy to help.

📦 PLUSH TOYS SHIPPING POLICY

All plush toys are handmade and ready to ship unless otherwise stated.

Orders are shipped every Thursday.

Estimated delivery time is 3–5 weeks, depending on destination and local postal services.

Please note that tracking information may not be available immediately after shipment. Tracking details will be added as soon as they become available.

Free worldwide shipping is included on all physical products.

Shipping delays caused by customs, postal services, weather conditions, or other circumstances beyond my control are not eligible for refunds.

Buyers are responsible for any customs duties, taxes, or import fees that may apply in their country.

If your package has not arrived within a reasonable timeframe, please contact me and I will be happy to assist.

Thank you for supporting my small business and handmade creations 💛